Need a little help?
You’ve come to the right place

We’ve noticed some common problem areas for our community. Welcome to the holy grail of support lists.

General

What expertise does GGWP have in gaming and esports?

Our expertise extends right up to our CEO. Every GGWP Academy employee is professional and a gamer at heart. We watch gameplays together and connect with the esports industry’s greatest influencers to build our systematic approach to building professional gamers in our network.

GGWP Academy is passionate about the esports industry ever since it’s conception, and we’re here to formalize the path to professional gaming in an accessible learning environment that is intuitive, education, competitive and fun.

We take our expertise as programmers, designers, marketers and gamers to build the first choice educational platform and content distribution network for developing professional gamers.

We provide leading edge content of the most up to date gameplays, new strategies, and educate the foundations for every player, regardless of skill level. Our expertise extends beyond training critical thinking, analysis and gameplay predictability.

We build pro gamers.

Do you have a Discord community?

Yes! Our Discord is for content creators to meet, ask and share advice on everything from streaming to social media to tech advice! Join our Discord community.

I've forgotten my password. How do I retrieve it?

If you’ve forgotten your password and are unable to log in. Please visit the login screen and click on Forgot Password? You will be sent an automated email to change your password.

I'm having issues with the app, how do I troubleshoot or get help?

First, make sure your app is up to date. Then, log out then log back in. If that doesn’t work, try uninstalling/re-installing. If you’re still experiencing problems please reach out to support@ggwpacademy.com with your device, OS and app version – our team will be in touch ASAP. We also respond to support issues on Twitter and on #feedback in our Discord server.

Academy

Can I view training videos on web?

Not yet, but it is coming in 2021. You will be able to log in, and view our training modules on desktop. Currently, you can only view our videos on our mobile app.

How much does it cost?

We are in the progress of releasing our full range of core beginner modules, which are totally free to view.

Intermediate to advanced users will pay a premium fee for access to more in-depth videos and resources to take them to an elite content creation level.

When will premium videos be released?

We plan to release our premium modules in early 2021. These videos are geared toward intermediate/advanced users.

How do I improve my quiz scores?

Watch the training videos properly and make note. Don’t rush the quiz when you get to it. As you take a quiz repeatedly, your new score is calculated as a rolling average.

Creator Dashboard

Who can see my profile?

Currently, you, GGWP staff and companies whose Gigs you’ve applied for can see your profile.
Soon, we’ll allow creators to toggle their profile visibility to public where handle, bio, location, platform, pitch video and analytics will be visible.

What social media channels do you integrate with?

Currently, we integrate with Twitter, TikTok and Twitch.

When will you add YouTube, Instagram, etc.?

YouTube and Instagram are on our roadmap and we’re working to implement them in future. We’ve also received requests to add a Facebook Gaming integration – if you’re interested in this, please DM us or post in our Discord!

How do I verify my TikTok?

If you’ve already entered your handle, you just need to wait for our team to validate before the integration is finalised.

My stats don't look right or they're showing 0. What happened?

Your stats may have become stale because a platform’s token has expired. When a token expires, that means permissions have lapsed and you need to reconnect. This applies to Twitch and Twitter.

The team is already working on a notification to help you know when your tokens have expired – it’ll be coming soon!

How often do social stats or analytics update?

Every hour. Pull down to refresh your profile page.

Marketplace

What does contra mean?

Contra means free product in return for services. For example, this could be receiving a free peripheral like a controller or microphone in exchange for an unboxing, review or social posts.

Can you tell me more about the brands you work with?

We currently have a pipeline of about 5-10 brands across the Gaming, Beauty, Health, Fashion, Food and Beverage industries. We are continuously adding to this portfolio.

Does GGWP take a cut?

Yes, GGWP charges brands a 10% fee, not creators.

Who owns my pitch video?

We can help you develop your video and share it with our pipeline of brands. All pitch videos are your property. You can use it however you see fit including pitching to other brands or uploading to your channels.

Do you have any tips for my pitch video?

Read through our Pitch Video Guidelines here! Feel free to be creative with your pitch video as this is what brands will be viewing to get a sense of who you are. Show of your personality and your style. Use editing, music and other creative ideas to make your pitch video your own.

What's the relationship between creators, GGWP and brands?

GGWP has onboarded and continues to onboard more brand partners into our marketplace. For now, we’re hand-holding the relationships between creators and brands so they have a great experience. In future, the platform will enable creators and brands to work directly with each other so that everything is streamlined.

How do I increase my XP?

There are a few ways you can increase your XP:

  • Watch training videos
  • Complete quizzes (try and get as close to 100% on your first go)
  • Complete your profile
  • Grow your social media channels
  • Refer friends

For a detailed explainer, check out our blog on Influencer XP.

How do I complete my profile to qualify for gigs?

To make sure your profile is complete, check if your profile has the following:

  • Photo
  • Pitch video
  • Handle
  • Location
  • Bio
  • Gender
  • Min. 1 goal
  • Min. 1 social media integration
What's visible on my public GGWP Profile?

When you set your profile to public, you can share the link with others. This is the information people can see:

  • Photo
  • Handle
  • Country
  • Platform
  • Bio
  • Integrated socials
  • Rank
  • Total Followers
  • Total Views
  • Engagement Rate
  • Analytics

Referrals

How do referrrals work?

We’ve added a new Referral system in July 2021. We know our community has already been referring others and we wanted to reward that. Everyone gets a unique referral link that can be shared with people.

As you refer people, the more XP you earn.

How much XP can I earn from referrals?

There are 3 tiers of XP you can earn from referrals with a max cap of 200XP so that the XP system can’t be gamed. If you’ve been referred, you also earn some XP.

To see the XP allocation, please sign into the app for a detailed breakdown.

Where do I get my referral link and see how much I've earned from referrals?

In the GGWP Academy app, go to Profile > ⚙ > Referrals. In this page, you can swipe through the top box to see your XP earned and then scroll to the bottom to see your custom referral link!

Help! I referred someone, but they're not showing up as a referral?

To earn the XP, the person you referred has to do more than click the link. They’re counted as a referral when:

  • They’ve registered
  • Completed their profile
  • Have started watching training content

If you’re still experiencing issues despite the above being covered, please use our Live Chat button to lodge a support ticket. Please share your handle, app email, device model, OS and app version 🙏

Streaming

How do I make money streaming?

While there are many ways to make money online through video game streaming, the most popular are: mid-stream advertisements, sponsorships, endorsements of brands, fan donations, pay per view/subscriptions, affiliate programs, distribution of merchandise.

The most common mediums for streaming online include Twitch, Instagram and Facebook Live.

How do I monetize Twitch Channel?

Twitch.tv is a privately owned company that evolved the way viewers consume content online. Initially a channel where real-life members of the public could stream video recordings live to a mass audience; Twitch began monetization of their platform through it’s self-curated Twitch Partner Program.

Through the Twitch Partner Program, Partners can enable monetization methods including channel subscriptions, donations, and channel emotes.

Channel subscriptions are priced at $4.99, $9.99 and $24.99 or the Twitch Prime free subscription.

Donations are provided in the form of “bits” which act as a Cheer function within the platform. The bits are then converted into cash value that the partner can transfer to their personal bank accounts. Each “Bit” has a cash value of $0.01USD per Twitch Bit for partners, while the cost per “Bit” starts at 100 Bits for $1.40USD.

Other popular marketing methods that Twitch Partners can utilize for monetization include sponsorships, endorsements, brand placements, mid-stream advertisements, reward programs based on grouped progress, sales of product and services including merchandise and channel branded attire.

Non-partner monetization of Twitch is available in the form of affiliates. You can make money on Twitch without being required to be a Twitch Partner, however the cost is $5/month and the allocation of Channel Emotes is restricted to one. While there is a restriction in place, it is not uncommon for non-partners to successfully apply as an official Twitch Partner.

Note that in order to become a Twitch Partner, you will be required to apply via the Twitch Partner Application page. For those seeking to immediately become a Twitch Partner, the process can take up to 2-4 weeks to receive a response, while those who have completed the Path to Partner Achieve have expedited prioritization and can expect a response within 5-7 business days.

As part of GGWP Academy, we’ll guide you through gameplay and help you learn how to monetize twitch.

How do I brand myself as a pro gamer?

Think your gameplay is on-par with elite players? Knowing how to brand yourself as a pro gamer requires three core elements: A large following, sponsorship and expertise of gameplay in one or more game titles.

Amassing a large following takes time, and is the precursor to gaining a sponsorship for many pro gamers. Starting a large following requires consistent engagement of an audience through gameplay while utilizing online marketing tactics and digital marketing strategies.

Not only is skill important to improve, but marketing yourself and gaining influence as a pro gamer to increase followers through Social Media, Referrals, YouTube Search Optimization and paid advertisement (usually at the cost of the aspiring professional gamer).

The ultimate validation of being a professional gamer, is to have a well known sponsor such as ROG (Republic of Gamers), NVIDIA or AMD for example.

How do I get esports sponsors?

Getting esports sponsors can be achieved through outreach. You will need to have a substantial following (100,000 or greater is recommended) to have leverage to communicate and negotiate with potential sponsors. Remember, the goal of a sponsor is to see a positive impact on their brand in a measurable format, not just an increase in awareness.

Sponsors will consider the combination of the audience persona and volume (number of active followers) as their key metrics to consider when selecting a team or individual to represent their brand. With enough following, brands then consider the public perception as the third consideration before making their decision.

What is esports?

Esports is a multi-billion dollar competitive video game tournament industry. Generalized in to competitive leagues based on various video games, esports spawned from multiplayer online game titles including Dota, League of Legends, and Overwatch.

Formed in the early 2010’s, esports quickly became a international pop culture sensation across United States, Australia, Europe and Asia. It became the platform for gamers to gain influence online, achieve endorsements and sponsorships and build a professional profile, as with any other major league sport.

Other similarities to major league sports including the trading of players, team formations, training, press and media, sponsorships, endorsements and a high impact following.

As an industry, esports has achieved Year on Year growth in awareness at alarming rates. In 2015, 800,000 viewers were identified, and within 12 months – 2016 saw over 1.1 billion viewers, a 1300% growth in viewership.

Unlike traditional sporting industries where rules, regulations and gameplay have been solidified for years, esports is constantly evolving thanks to the immediate feedback and game analysis which allowed game developers within the industry to enhance development of the existing games as well as new titles released.

What makes esports popular in the market, is the combination of accessible gameplay, initial learning curve, and options for viewership.

How to become a professional gamer?

Becoming a professional gamer can be guided through rigorous training with a coach, team lead or manager. Having external eyes to analyze your previous match live and in review will help you improve your gameplay beyond just the basic fundamentals and elementary strategies.

Many professional gamers will undergo 6-8 hours of daily experimentation of techniques as training, just like athletes. Competitive gaming becomes more than just a Sunday session with friends. The most successful instances of gamers turning pro is achieved when gaming becomes a full-time career complete with publicity managed by your team manager.

GGWP Academy is a platform to help you learn how to become a professional gamer by building your skill, technical strategies, team communications and prioritize critical steps you need to take in-game. We take tips and advice from active professional gamers to build the necessary skills in-game and beyond to turn pro.

What does GGWP mean?

“GGWP” stands for “Good Game, Well Played.” This term is frequently used at the end of a match as an act of good electronic sportsmanship and manners (comparable to post-match tennis players shaking hands over the net).”GGWP” stemmed as the extension of “GG” which stands for “Good Game”.

The term “GGWP” was coined in a popular reddit forum. In contrast, “GGEZ” which stands for “Good Game, Easy” is the counterpart in reflection of bad manners post-game.

GGWP Academy endorses good sportsmanship and ethical practices of professional gamers, hence the inclusion of the abbreviation in our brand.

Gaming

Is gaming a sport?

Yes! Video gaming is a sport just like any other athletic sport. Just like the NFL, MLB, NBA or any other athletic sport, video gaming has evolved to include competitive gameplay, professional players, sponsorships and drafts.

In 2019, the electronic sports industry has gained an audience of 380 million active viewers of official tournaments held internationally.

The projected total audience size by 2021 is expected to hit 557 million active viewers, based on the 14% annual growth rate predicted by Newzoo. In comparison to Major League Baseball attendance of 70 million fans, esports is gaining widespread popularity due to the active participation of players, regular press and gaming media channels, and accessibility.

What does esports stand for?

Esports stands for “Electronic Sports”. Electronic Sports is the professional gameplay and competition in player vs. player (or team vs. team) online video games.

The term “esports” was coined in 1999 in a Press Release as referenced by the Online Gamers Association (OGA) founded in London. The OGA comprised of gamers, publishers, and developers that mutually bonded over the production and improvement of the online gaming experience.

Esports was not popularized until the early-to-mid 2010’s. While the term was coined in the late 90’s, international competitive gaming started in the arcades, with a company known as Twin Galaxies founded by American business entrepreneur and historian Walter Day in 1980.

In 1982, a company called Twin Galaxies was a recording-keeping organization that maintained the high-scores of gaming aficionados in the United States.

It is commonly cited that though Twin Galaxies was elementary, they pioneered competitive gaming, and sparked the beginnings of esports.